I hate dealing with the insurance companies. How would you help me?
While insurance companies certainly aren't fun to deal with, we strive to provide the best service possible to make your experience easier. We work with over 20 dental insurances and each of them have additional sub-plans that all have different policies, rules, and regulations. Because of this complicated situation, we will request some basic information from you and your insurance policy ID so we can call and ask for the breakdown of your specific plan. Once we obtain the specifics of your plan, we will work with you to come up with an estimate of your out-of-pocket costs based on your treatment plan. A lot of times we will send out a pre-authorization for you to your insurance company and see if certain larger procedures would be covered, and if they are, how much of it is covered. We work hard to avoid financial surprises.
Sometimes after all of our efforts, the insurance company can surprise all of us with a denial. Rest assured we will work with you to resolve the issue, but it is important to understand that we do not control the insurance company and the decisions they make. In the rare instance where the insurance decided not to cover for a procedure, it would be your responsibility to pay for the completed procedure. With all of our efforts mentioned above, this is very rare and can usually be solved when we work together and get you involved to call the insurance company. We are confident we can keep financial surprises down to a minimum.